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Only the amount of guests that are registered are allowed on the premises. Occupancy: The cabin will only accommodate the number of guests that the cabin will sleep due to Fire Marshal Code. There is a $125.00 charge per key that is not returned to the keybox upon check-out. Keys: Some cabins come equipped with key boxes that hold keys. Call our office at 86 prior to 10 days before your arrival date. Prior arrangements need to be made if special assistance is needed for check in. We accept Visa, Mastercard, and Discover.

#FIRESIDE CHALETS COUPONS FULL#

Payment: All paperwork, government issued ID, credit card, and balance must be paid in full 10 days before the arrival date. There will be a charge if proper procedures are not taken care of. If these things are not done there will be a charge against your deposit or imprint of your card. If you have an alarm cabin, please set alarm when leaving.

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Lock all doors and windows upon departure. Turn all lights and small appliances off. Place wet towels in one location on the bathroom floor. Place furniture in the original position. For your convenience, additional garbage drop off area is located at 2612 High Valley Drive Pigeon Forge, TN 37863. Trash should be bagged and put in the outside garbage cans. Wash all dishes or place them in the dishwasher and turn it onto the cleaning cycle. In summer, set the thermostat at 75 degrees. Additional days may be available, please contact the office for availability. After hours emergency answering service number is 86.Ĭheck-Out Procedures: Check-out time is before 10:00am. Paperwork must be completed 10 days prior to the arrival date. Late Arrivals: We would like to encourage you to check in during operating hours so that we may assist you in locating your cabin. If the freezer is not working, contact the office so that we may contact the appropriate repair service and have this repaired as quickly as possible. Please be patient, it could take a couple of hours for your food to cool.

Check the freezer to see if the refrigerator is working properly. Refrigerator: Placing warm food will cause the refrigerator to work very hard to cool your food. If guests in your party are going to arrive later, please register their names at the office.

Call us to add another guest to your reservation for check-in. You are responsible for all damages incurred by your party. A check for a cash deposit will be returned by mail within ten (10) days after your departure, providing there are no damages or missing items. If you do not have a Credit/ Debit, Visa/Mastercard/Discover, you will be required to pay a cash deposit which will be determined by cabin. You will be required to have a valid driver’s license, and an imprint of your Visa, MasterCard, or Discover for a damage deposit. Please call our office if you need assistance with directions at 86. During Peak Times there may be a delay and your patience is appreciated. We require a nightly minimums on certain Holidays.Ĭheck-in Procedures: Check-in time begins after 4:00pm. October and special events there is a nightly minimum. Minimum Stay: There is a 2 night minimum stay except during Holidays. Coupons and discounts are only valid prior to final payment. In addition to room rate there will be a cabin set up fee, taxes, a processing fee, and if applicable, a pet fee. Fireside Chalets LLC will not be responsible for errors on confirmations, email, etc. Rates: Rates are subject to change without notice. You must be 25 years of age to rent a three bedroom and larger cabin or chalet. Please note: You must be 21 years of age to rent a one and two bedroom cabin or chalet. Hours of Operation: Monday - Sunday 9:00 am - 6:00 pm

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